{"id":133487,"date":"2021-02-26T11:57:00","date_gmt":"2021-02-26T16:57:00","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=133487"},"modified":"2021-02-27T21:57:06","modified_gmt":"2021-02-28T02:57:06","slug":"issues-processing-credit-card-payments","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2021\/02\/26\/issues-processing-credit-card-payments\/","title":{"rendered":"Resolved:  Issues processing credit card payments"},"content":{"rendered":"<p> <strong>Incident Discovery Time:<\/strong> 12:30pm on 02\/26\/2021<\/p>\n<p><strong>Services Impacted:<\/strong> Nelnet credit card processing<\/p>\n<h4>Description of Impact<\/h4>\n<p>We are currently experiencing issue with processing credit card payments.<\/p>\n<h4>Current Status<\/h4>\n<p>The vendor hasn&#8217;t official declared the issues resolved, but some clients have reported successful processing of credit card payments.<\/p>\n<h4>Additional Information<\/h4>\n<p>We will continue to monitor the vendors progress.  This post will be updated when the issue has been resolved.<\/p>\n<p><strong>Next Update:<\/strong> when resolved<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p> <strong>Incident Discovery Time:<\/strong> 12:30pm on 02\/26\/2021<\/p>\n<p><strong>Services Impacted:<\/strong> Nelnet credit card processing<\/p>\n<h4>Description of Impact<\/h4>\n<p>We are currently experiencing issue with processing credit card payments.<\/p>\n<h4>Current Status<\/h4>\n<p>The vendor hasn&#8217;t official declared the issues resolved, but some clients have reported successful processing of credit card payments.<\/p>\n<h4>Additional Information<\/h4>\n<p>We will continue to monitor the vendors progress.<\/p>\n<p><strong>Next Update:<\/strong> 08:00pm<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p>  <strong>Incident Discovery Time:<\/strong> 12:30pm on 02\/26\/2021<\/p>\n<p><strong>Services Impacted:<\/strong> Nelnet credit card processing<\/p>\n<h4>Description of Impact<\/h4>\n<p>We are currently experiencing issue with processing credit card payments.<\/p>\n<h4>Current Status<\/h4>\n<p>The vendor hasn&#8217;t official declared the issues resolved, but some clients have reported successful processing of credit card payments.<\/p>\n<h4>Additional Information<\/h4>\n<p>We will continue to monitor the vendors progress.<\/p>\n<p><strong>Next Update:<\/strong> 07:00pm<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><strong>Services Impacted:<\/strong> Nelnet credit card processing<\/p>\n<h4>Description of Impact<\/h4>\n<p>We are currently experiencing issue with processing credit card payments.<\/p>\n<h4>Current Status<\/h4>\n<p>The vendor hasn&#8217;t official declared the issues resolved, but some clients have reported successful processing of credit card payments.<\/p>\n<h4>Additional Information<\/h4>\n<p>We will continue to monitor the vendors progress.<\/p>\n<p><strong>Next Update:<\/strong> 06:00pm<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><strong>Services Impacted:<\/strong> Nelnet credit card processing<\/p>\n<h4>Description of Impact<\/h4>\n<p>We are currently experiencing issue with processing credit card payments.<\/p>\n<h4>Current Status<\/h4>\n<p>We continue to monitor the vendors progress with this issues.<\/p>\n<p><strong>Next Update:<\/strong> 04:30pm<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><strong>Services Impacted:<\/strong> Nelnet credit card processing<\/p>\n<h4>Description of Impact<\/h4>\n<p>We are currently experiencing issue with processing credit card payments.<\/p>\n<h4>Current Status<\/h4>\n<p>We continue to monitor the vendors progress with this issues.<\/p>\n<p><strong>Next Update:<\/strong> 03:30pm<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><strong>Services Impacted:<\/strong> Nelnet credit card processing<\/p>\n<h4>Description of Impact<\/h4>\n<p>We are currently experiencing issue with processing credit card payments.<\/p>\n<h4>Current Status<\/h4>\n<p>We continue to monitor the vendors progress with this issues.<\/p>\n<p><strong>Next Update:<\/strong> 02:30pm<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><strong>Incident Discovery Time:<\/strong> 11:30am on 02\/26\/2021<\/p>\n<p><strong>Services Impacted:<\/strong> Nelnet credit card processing<\/p>\n<h4>Description of Impact<\/h4>\n<p>We are currently experiencing issue with processing credit card payments.<\/p>\n<h4>Current Status<\/h4>\n<p>We are monitoring the vendors progress with this issues.<\/p>\n<p><strong>Next Update:<\/strong> 01:30pm<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><strong>Incident Discovery Time:<\/strong> 11:30am on 02\/26\/2021<\/p>\n<p><strong>Services Impacted:<\/strong> Nelnet credit card processing<\/p>\n<h4>Description of Impact<\/h4>\n<p>We are currently experiencing issue with processing credit card payments.<\/p>\n<h4>Current Status<\/h4>\n<p>IS&#038;T teams are working with the vendor to resolve this issue.<\/p>\n<p><strong>Next Update:<\/strong> 12:30pm <\/p>\n","protected":false},"excerpt":{"rendered":"<p>We are currently experiencing issue with processing credit card payments&#8230;.<\/p>\n","protected":false},"author":16866,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[795,1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/133487"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/16866"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=133487"}],"version-history":[{"count":13,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/133487\/revisions"}],"predecessor-version":[{"id":133520,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/133487\/revisions\/133520"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=133487"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=133487"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=133487"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}