{"id":133340,"date":"2021-02-14T08:11:01","date_gmt":"2021-02-14T13:11:01","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=133340"},"modified":"2021-02-14T08:46:21","modified_gmt":"2021-02-14T13:46:21","slug":"clients-cannot-access-databases-on-sql-2016-production-cluster-ist-sql16-bu-edu","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2021\/02\/14\/clients-cannot-access-databases-on-sql-2016-production-cluster-ist-sql16-bu-edu\/","title":{"rendered":"Resolved:  Clients cannot access databases on SQL 2016 production cluster, ist-sql16.BU.EDU."},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 07:00am on 02\/14\/2021<br \/>\n<strong>Time of Resolution:<\/strong> 08:20am on 02\/14\/2021<br \/>\n<strong>Services Impacted:<\/strong> Database Administration<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>Clients could not access databases on SQL 2016 production cluster, ist-sql16.BU.EDU.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>IS&#038;T teams have resolved the incident.<\/p>\n<h4>Additional Information<\/h4>\n<p>If you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><!-- more --><\/p>\n<p><strong>Incident Discovery Time:<\/strong> 07:00am on 02\/14\/2021<\/p>\n<p><strong>Services Impacted:<\/strong> Database Administration<\/p>\n<h4>Description of Impact<\/h4>\n<p>Clients cannot access databases on SQL 2016 production cluster, ist-sql16.BU.EDU.<br \/>\nverified services managed by IST-SAWIN cannot connect to SQL16<br \/>\nPatchwin<br \/>\nPatchwin2<br \/>\nEPO.bu.edu<\/p>\n<h4>Current Status<\/h4>\n<p>IS&#038;T teams have not yet identified the cause of the incident, but are investigating.<\/p>\n<p><strong>Next Update:<\/strong> 09:00am<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Clients cannot access databases on SQL 2016 production cluster, ist-sql16.BU.EDU&#8230;.<\/p>\n","protected":false},"author":11601,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[795,1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/133340"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/11601"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=133340"}],"version-history":[{"count":3,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/133340\/revisions"}],"predecessor-version":[{"id":133343,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/133340\/revisions\/133343"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=133340"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=133340"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=133340"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}