{"id":133203,"date":"2021-02-07T16:00:48","date_gmt":"2021-02-07T21:00:48","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=133203"},"modified":"2021-02-08T14:41:17","modified_gmt":"2021-02-08T19:41:17","slug":"resolved-study-room-reservation-system-bumc-databases","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2021\/02\/07\/resolved-study-room-reservation-system-bumc-databases\/","title":{"rendered":"Resolved: Study room reservation system\/BUMC databases"},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 02:20pm on 02\/07\/2021<br \/>\n<strong>Time of Resolution:<\/strong> 03:19pm on 02\/07\/2021<br \/>\n<strong>Services Impacted:<\/strong> Student study room reservation system\/BUMC databases<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>Students were unable to reach the room reservation system at https:\/\/wwwapp.bumc.bu.edu\/StudentRoomScheduling . At least two BUMC employees were unable to access their databases as well.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>IS&#038;T teams have resolved the incident.<\/p>\n<h4>Additional Information<\/h4>\n<p>This incident was resolved by restarting the relevant server.<\/p>\n<p>If you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Students were unable to reach the room reservation system at https:\/\/wwwapp.bumc.bu.edu\/StudentRoomScheduling . At least two BUMC employees were unable to access their databases as well&#8230;.<\/p>\n","protected":false},"author":1545,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[795,1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/133203"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/1545"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=133203"}],"version-history":[{"count":3,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/133203\/revisions"}],"predecessor-version":[{"id":133206,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/133203\/revisions\/133206"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=133203"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=133203"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=133203"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}