{"id":132723,"date":"2021-01-14T07:01:16","date_gmt":"2021-01-14T12:01:16","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=132723"},"modified":"2021-01-14T16:18:26","modified_gmt":"2021-01-14T21:18:26","slug":"resolved-bu-websites-were-unavailable-2","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2021\/01\/14\/resolved-bu-websites-were-unavailable-2\/","title":{"rendered":"Resolved: BU Websites were Unavailable"},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 06:20am on 01\/14\/2021<br \/>\n<strong>Time of Resolution:<\/strong> 06:35am on 01\/14\/2021<br \/>\n<strong>Services Impacted:<\/strong> Websites<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>For a period of about 15 minutes this morning BU websites were unavailable. Clients attempting to access BU websites would either encounter continuous loading, or an error page for &#8220;Internal Server Error&#8221;.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>IS&#038;T teams have resolved the incident.<\/p>\n<h4>Additional Information<\/h4>\n<p>Websites should now be responding loading properly; if you continue to encounter issues please attempt accessing the website using a private or incognito window in your browser.<\/p>\n<p>If you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><!-- more --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>For a period of about 15 minutes this morning BU websites were unavailable&#8230;.<\/p>\n","protected":false},"author":6771,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[795,1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/132723"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/6771"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=132723"}],"version-history":[{"count":1,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/132723\/revisions"}],"predecessor-version":[{"id":132724,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/132723\/revisions\/132724"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=132723"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=132723"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=132723"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}