{"id":132079,"date":"2020-11-25T08:48:22","date_gmt":"2020-11-25T13:48:22","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=132079"},"modified":"2020-11-29T08:29:08","modified_gmt":"2020-11-29T13:29:08","slug":"resolved-patient-connect-is-slow-to-load","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2020\/11\/25\/resolved-patient-connect-is-slow-to-load\/","title":{"rendered":"Resolved: Patient Connect is slow to load"},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 07:35am on 11\/25\/2020<br \/>\n<strong>Time of Resolution:<\/strong> 08:05am on 11\/25\/2020<br \/>\n<strong>Services Impacted:<\/strong> <\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>The Student Healthway Portal was experiencing degraded performance this morning. Students attempting to access the portal would encounter slow load times or timeouts after login.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>IS&#038;T teams have resolved the incident.<\/p>\n<p>If you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<\/p>\n<p><!-- more --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Student Healthway Portal was experiencing degraded performance this morning. Students attempting to access the portal would encounter slow load times or timeouts after login&#8230;.<\/p>\n","protected":false},"author":6771,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[795,1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/132079"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/6771"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=132079"}],"version-history":[{"count":1,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/132079\/revisions"}],"predecessor-version":[{"id":132080,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/132079\/revisions\/132080"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=132079"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=132079"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=132079"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}