{"id":131544,"date":"2020-10-20T10:42:28","date_gmt":"2020-10-20T14:42:28","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=131544"},"modified":"2020-10-20T15:59:44","modified_gmt":"2020-10-20T19:59:44","slug":"turnitin-is-currently-unavailable-directly-or-through-integrations","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2020\/10\/20\/turnitin-is-currently-unavailable-directly-or-through-integrations\/","title":{"rendered":"Resolved: Turnitin is currently unavailable directly or through integrations."},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 10:00am on 10\/20\/2020 <br \/>\n<strong>Time of Resolution:<\/strong> 12:15pm on 10\/20\/2020<br \/>\n<strong>Services Impacted:<\/strong> Assessment Systems<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>Turnitin, used for student grading and feedback was unavailable directly or through integrations. The vendor has restored services.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>The vendor has resolved the incident. The main issue affecting users logging into the service has been resolved. Users may experience slowness while using the service as the system recovers.<\/p>\n<h4>Additional Information<\/h4>\n<p>The cause of this incident is under investigation by the vendor.<\/p>\n<p>If you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><!-- more --><\/p>\n<p><strong>Incident Discovery Time:<\/strong> 10:30am on 10\/20\/2020<\/p>\n<p><strong>Services Impacted:<\/strong> Assessment Systems<\/p>\n<h4>Description of Impact<\/h4>\n<p>Turnitin, used for student grading and feedback is currently unavailable directly or through integrations.\/p><\/p>\n<h4>Current Status<\/h4>\n<p>The vendor has implemented a fix for the power failure in one of their data centers and are currently monitoring the service as it recovers. IS&#038;T will continue to monitor this situation and provide updates here until the issue has been resolved.\/p><\/p>\n<h4>Additional Information<\/h4>\n<p>Vendor updates at <a href=\"https:\/\/turnitin.statuspage.io\/\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/turnitin.statuspage.io\/<\/a> remain the same.\/p><\/p>\n<p><strong>Next Update:<\/strong> 12:30pm<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><strong>Incident Discovery Time:<\/strong> 10:30am on 10\/20\/2020<\/p>\n<p><strong>Services Impacted:<\/strong> Assessment Systems<\/p>\n<h4>Description of Impact<\/h4>\n<p>Turnitin, used for student grading and feedback is currently unavailable directly or through integrations.<\/p>\n<h4>Current Status<\/h4>\n<p>IS&#038;T teams have contacted the vendor regarding this issue and will monitor the status through resolution.<\/p>\n<h4>Additional Information<\/h4>\n<p>The vendor is updating their status at <a href=\"https:\/\/turnitin.statuspage.io\/\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/turnitin.statuspage.io\/<\/a>. We will update the BU community at www.bu.edu\/tech\/.<\/p>\n<p><strong>Next Update:<\/strong> 11:30am<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Turnitin, used for student grading and feedback was unavailable directly or through integrations. The vendor has restored services&#8230;.<\/p>\n","protected":false},"author":1002,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[17002,795,1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/131544"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/1002"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=131544"}],"version-history":[{"count":5,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/131544\/revisions"}],"predecessor-version":[{"id":131553,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/131544\/revisions\/131553"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=131544"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=131544"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=131544"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}