{"id":128725,"date":"2020-06-30T13:34:41","date_gmt":"2020-06-30T17:34:41","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=128725"},"modified":"2020-06-30T14:02:00","modified_gmt":"2020-06-30T18:02:00","slug":"questrom-tools-summer-1-classes-temporarily-unavailable","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2020\/06\/30\/questrom-tools-summer-1-classes-temporarily-unavailable\/","title":{"rendered":"Questrom Tools Summer 1 classes temporarily unavailable"},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 12:11pm on 06\/30\/2020<br \/>\n<strong>Time of Resolution:<\/strong> 12:28pm on 06\/30\/2020<br \/>\n<strong>Services Impacted:<\/strong> Learning Management Systems<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>Classes within Questrom Tools were temporarily unavailable. Full service has been restored.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>Questrom Information Technology Services (ITS) has resolved the incident.<\/p>\n<h4>Additional Information<\/h4>\n<p>The cause of this incident was determined to be an issue with a script pulling in enrollments.<\/p>\n<p>If you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Classes within Questrom Tools were temporarily unavailable. Full service has been restored&#8230;.<\/p>\n","protected":false},"author":1002,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[795,1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/128725"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/1002"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=128725"}],"version-history":[{"count":2,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/128725\/revisions"}],"predecessor-version":[{"id":128727,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/128725\/revisions\/128727"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=128725"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=128725"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=128725"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}