{"id":127926,"date":"2020-05-15T15:44:10","date_gmt":"2020-05-15T19:44:10","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=127926"},"modified":"2020-05-16T11:13:21","modified_gmt":"2020-05-16T15:13:21","slug":"bu-websites-are-having-intermittent-issues","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2020\/05\/15\/bu-websites-are-having-intermittent-issues\/","title":{"rendered":"Resolved: BU websites are having intermittent issues"},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 03:26pm on 05\/15\/2020<br \/>\n<strong>Time of Resolution:<\/strong> 03:50pm on 05\/15\/2020<\/p>\n<p><strong>Services Impacted:<\/strong> Websites<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>The BU homepage was down briefly.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>IS&#038;T teams have resolved the incident.<\/p>\n<h4>Additional Information<\/h4>\n<p>The cause of this incident was determined to be a cache was made of the BU homepage when it was experiencing problems as part of the earlier P1. This cache then cycled up on its regular schedule and became the live page.<\/p>\n<p>If you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><!-- more --><\/p>\n<p> <strong>Incident Discovery Time:<\/strong> 03:40pm on 05\/15\/2020<\/p>\n<p><strong>Services Impacted:<\/strong> Websites<\/p>\n<h4>Description of Impact<\/h4>\n<p>BU websites are having intermittent issues; the BU homepage is down.<\/p>\n<h4>Current Status<\/h4>\n<p>IS&#038;T teams have not yet identified the cause of the incident, but are investigating.<\/p>\n<p><strong>Next Update:<\/strong> 04:42pm <\/p>\n","protected":false},"excerpt":{"rendered":"<p>BU websites are having intermittent issues; the BU homepage is down&#8230;.<\/p>\n","protected":false},"author":1545,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[795,17016,17004],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/127926"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/1545"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=127926"}],"version-history":[{"count":3,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/127926\/revisions"}],"predecessor-version":[{"id":127928,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/127926\/revisions\/127928"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=127926"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=127926"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=127926"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}