{"id":126061,"date":"2020-03-02T20:20:33","date_gmt":"2020-03-03T01:20:33","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=126061"},"modified":"2020-03-03T10:50:56","modified_gmt":"2020-03-03T15:50:56","slug":"weblogin-kerberos-are-currently-experiencing-intermittent-degraded-service","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2020\/03\/02\/weblogin-kerberos-are-currently-experiencing-intermittent-degraded-service\/","title":{"rendered":"Resolved: Weblogin\/Kerberos experiencing intermittent degraded service"},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 05:03pm on 03\/02\/2020<br \/>\n<strong>Time of Resolution:<\/strong> 07:42am on 03\/03\/2020<br \/>\n<strong>Services Impacted:<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>Weblogin\/Kerberos was intermittently taking longer than expected to authenticate. Clients who attempted to access BU resources which require authentication encountered delays prior to accessing services.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>IS&amp;T teams have resolved the incident.<\/p>\n<h4>Additional Information<\/h4>\n<p>If you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><!-- more --><\/p>\n<p><strong>Incident Discovery Time:<\/strong> 05:03pm on 03\/02\/2020<\/p>\n<p><strong>Services Impacted: Weblogin\/Kerberos<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>Weblogin\/Kerberos are currently experiencing intermittent degraded service which may result in longer than normal load times authenticating to BU resources; however, the authentication will process after a delay. Clients experiencing this issue may find that a private\/incognito browser window will allow for faster authentication.<\/p>\n<h4>Current Status<\/h4>\n<p>IS&amp;T teams have not yet identified the cause of the incident, but are investigating.<\/p>\n<p><strong>Next Update:<\/strong> 10:00am<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Resolved: Weblogin\/Kerberos was experiencing intermittent degraded service&#8230;.<\/p>\n","protected":false},"author":6771,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[795,1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/126061"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/6771"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=126061"}],"version-history":[{"count":5,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/126061\/revisions"}],"predecessor-version":[{"id":126071,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/126061\/revisions\/126071"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=126061"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=126061"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=126061"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}