{"id":125860,"date":"2020-02-22T08:54:57","date_gmt":"2020-02-22T13:54:57","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=125860"},"modified":"2020-02-22T19:21:41","modified_gmt":"2020-02-23T00:21:41","slug":"buworks-is-unavailable-2","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2020\/02\/22\/buworks-is-unavailable-2\/","title":{"rendered":"Resolved: BUWorks was unavailable"},"content":{"rendered":"<p>\n<strong>Incident Discovery Time:<\/strong> 07:00am on 02\/22\/2020<\/br><br \/>\n<strong>Time of Resolution:<\/strong> 09:15am on 02\/22\/2020<\/br><\/p>\n<p><strong>Services Impacted:<\/strong> Finance\/HR\/Procurement Systems<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>BU works was temporarily unavailable, returning a 503 error to clients.<\/br><\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>IS&#038;T teams have resolved the incident.<\/p>\n<p>If you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<\/br><\/br><\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><\/br><\/p>\n<p><!-- more --><\/p>\n<p><strong>Incident Discovery Time:<\/strong> 07:00am on 02\/22\/2020<\/br><\/p>\n<p><strong>Services Impacted:<\/strong> Finance\/HR\/Procurement Systems<\/p>\n<h4>Description of Impact<\/h4>\n<p>After logging into http:\/\/www.bu.edu\/buworkscentral, clients receive a 503: Service Temporarily Unavailable message.<\/p>\n<h4>Current Status<\/h4>\n<p>IS&#038;T teams have not yet identified the cause of the incident, but are investigating.<\/p>\n<p><strong>Next Update:<\/strong> 10:00am <\/p>\n","protected":false},"excerpt":{"rendered":"<p>BU works was temporarily unavailable, returning a 503 error to clients&#8230;.<\/p>\n","protected":false},"author":1545,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[17003,795,1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/125860"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/1545"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=125860"}],"version-history":[{"count":3,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/125860\/revisions"}],"predecessor-version":[{"id":125863,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/125860\/revisions\/125863"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=125860"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=125860"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=125860"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}