{"id":125806,"date":"2020-02-14T11:59:04","date_gmt":"2020-02-14T16:59:04","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=125806"},"modified":"2020-02-14T17:13:48","modified_gmt":"2020-02-14T22:13:48","slug":"incident-wordpress-sites-currently-unavailable","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2020\/02\/14\/incident-wordpress-sites-currently-unavailable\/","title":{"rendered":"Resolved: WordPress sites currently unavailable"},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 11:32am on 02\/14\/2020<br \/>\n<strong>Time of Resolution:<\/strong> 12:50pm on 02\/14\/2020<br \/>\n<strong>Services Impacted:<\/strong> Websites<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>BU WordPress sites were unavailable as a result of an intermittent issue making connections to the supporting database. After this issue was resolved, BU WordPress sites are now responding as expected.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>IS&#038;T teams have resolved the incident.<\/p>\n<p>If you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><!-- more --><\/p>\n<p><strong>Incident Discovery Time:<\/strong> 11:32am on 02\/14\/2020<\/p>\n<p><strong>Services Impacted:<\/strong> Websites<\/p>\n<h4>Description of Impact<\/h4>\n<p>WordPress sites such as www.bu.edu\/tech and www.bu.edu\/cas are currently unavailable. Clients attempting to access the websites encounter the following error: Error establishing a database connection. Top level (bu.edu) wordpress is functioning as expected.<\/p>\n<h4>Current Status<\/h4>\n<p>IS&#038;T teams have not yet identified the cause of the incident, but are investigating.<\/p>\n<p><strong>Next Update:<\/strong> 12:42pm<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Resolved: BU Wordpress sites were unavailable as a result of an intermittent issue making connections to the supporting database&#8230;.<\/p>\n","protected":false},"author":6771,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/125806"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/6771"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=125806"}],"version-history":[{"count":2,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/125806\/revisions"}],"predecessor-version":[{"id":125808,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/125806\/revisions\/125808"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=125806"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=125806"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=125806"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}