{"id":125597,"date":"2020-01-28T10:14:18","date_gmt":"2020-01-28T15:14:18","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=125597"},"modified":"2020-01-29T06:05:04","modified_gmt":"2020-01-29T11:05:04","slug":"turnitin-is-returning-an-error","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2020\/01\/28\/turnitin-is-returning-an-error\/","title":{"rendered":"Resolved: Turnitin was returning an error"},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 9:00am on 01\/28\/2020<br \/>\n<strong>Incident Resolution Time:<\/strong> 10:59am on 01\/28\/2020<\/p>\n<p><strong>Services Impacted:<\/strong> Turnitin (Blackboard)<\/p>\n<h4>Description of Impact<\/h4>\n<p>Turnitin was returning Error 217 when someone attempted to access it in Blackboard.<\/p>\n<h4>Current Status<\/h4>\n<p>IS&#038;T teams identified the cause of the incident and worked with the vendor to resolve the issue.<br \/>\n<\/br><br \/>\n&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;<\/br><\/p>\n<p><strong>Incident Discovery Time:<\/strong> 9:00am on 01\/28\/2020<br \/>\n<strong>Services Impacted:<\/strong> Turnitin (Blackboard)<\/p>\n<h4>Description of Impact<\/h4>\n<p>Turnitin returns Error 217 when someone attempts to access it in Blackboard.<\/p>\n<h4>Current Status<\/h4>\n<p>IS&#038;T teams have identified the cause of the incident and are working with the vendor to resolve the issue.<br \/>\n<strong>Next Update:<\/strong> Upon resolution<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Turnitin was returning Error 217 when someone attempted to access it in Blackboard&#8230;.<\/p>\n","protected":false},"author":1545,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[17002,17010,795,1867,1],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/125597"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/1545"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=125597"}],"version-history":[{"count":7,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/125597\/revisions"}],"predecessor-version":[{"id":125609,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/125597\/revisions\/125609"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=125597"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=125597"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=125597"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}