{"id":123129,"date":"2019-09-12T05:47:06","date_gmt":"2019-09-12T09:47:06","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=123129"},"modified":"2019-09-13T11:51:26","modified_gmt":"2019-09-13T15:51:26","slug":"incident-cs-gold-is-currently-unavailable","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2019\/09\/12\/incident-cs-gold-is-currently-unavailable\/","title":{"rendered":"Resolved: CS Gold was unavailable"},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 04:44am on 09\/12\/2019<br \/>\n<strong>Time of Resolution:<\/strong> 06:02am on 09\/12\/2019<br \/>\n<strong>Services Impacted:<\/strong> Other &#8211; see description<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>CS Gold, the underlying service responsible for dining hall operations, dining points, and convenience points was offline.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>IS&#038;T teams have resolved the incident.<\/p>\n<p>If you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><!-- more --><\/p>\n<p><strong>Incident Discovery Time:<\/strong> 04:44am on 09\/12\/2019<\/p>\n<p><strong>Services Impacted:<\/strong> Database Administration<\/p>\n<h4>Description of Impact<\/h4>\n<p>The CS Gold database, which is responsible for dining operations is currently unavailable. Dining points and convenience points are also unavailable.<\/p>\n<h4>Current Status<\/h4>\n<p>IS&#038;T teams have not yet identified the cause of the incident, but are investigating.<\/p>\n<p><strong>Next Update:<\/strong> 06:44am<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Resolved: CS Gold unavailable. CS Gold, the underlying service responsible for dining hall operations, dining points, and convenience points was offline&#8230;.<\/p>\n","protected":false},"author":6771,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[795,1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/123129"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/6771"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=123129"}],"version-history":[{"count":5,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/123129\/revisions"}],"predecessor-version":[{"id":123134,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/123129\/revisions\/123134"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=123129"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=123129"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=123129"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}