{"id":122650,"date":"2019-08-05T08:16:26","date_gmt":"2019-08-05T12:16:26","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=122650"},"modified":"2019-08-05T10:37:11","modified_gmt":"2019-08-05T14:37:11","slug":"cannot-log-into-bu-library-resources","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2019\/08\/05\/cannot-log-into-bu-library-resources\/","title":{"rendered":"Resolved:  Cannot log into BU Library resources."},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 07:35am on 08\/05\/2019<br \/>\n<strong>Time of Resolution:<\/strong> 09:30am on 08\/05\/2019<br \/>\n<strong>Services Impacted:<\/strong> WebLogin-authenticated services<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>People could not log into BU Library resources. Full service has been restored.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>IS&#038;T teams have resolved the incident.<\/p>\n<h4>Additional Information<\/h4>\n<p>If you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><!-- more --><\/p>\n<p><strong>Incident Discovery Time:<\/strong> 07:35am on 08\/05\/2019<\/p>\n<p><strong>Services Impacted:<\/strong> Websites<\/p>\n<h4>Description of Impact<\/h4>\n<p>Cannot log into BU Library resources.<\/p>\n<h4>Current Status<\/h4>\n<p>IS&#038;T teams have not yet identified the cause of the incident, but are investigating.<\/p>\n<p><strong>Next Update:<\/strong> 09:30am<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Cannot log into BU Library resources.<br \/>\n&#8230;<\/p>\n","protected":false},"author":11601,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[795,1867,1],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/122650"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/11601"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=122650"}],"version-history":[{"count":3,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/122650\/revisions"}],"predecessor-version":[{"id":122653,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/122650\/revisions\/122653"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=122650"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=122650"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=122650"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}