{"id":122235,"date":"2019-07-02T11:58:27","date_gmt":"2019-07-02T15:58:27","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=122235"},"modified":"2019-07-03T11:32:00","modified_gmt":"2019-07-03T15:32:00","slug":"resolved-some-external-mail-to-o365-was-delayed","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2019\/07\/02\/resolved-some-external-mail-to-o365-was-delayed\/","title":{"rendered":"RESOLVED: Some External Mail to O365 Was Delayed"},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 05:00pm on 07\/01\/2019<br \/>\n<strong>Time of Resolution:<\/strong> 11:30am on 07\/02\/2019<\/p>\n<p><strong>Services Impacted:<\/strong> E-mail &#8211; Exchange<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>Some external mail sent to O365 accounts was delayed.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>The vendor has resolved the incident.<\/p>\n<h4>Additional Information<\/h4>\n<p>The cause of this incident was determined to be that O365 was throttling some mail routed through Cisco E-mail Security.<\/p>\n<p>If you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n","protected":false},"excerpt":{"rendered":"<p>RESOLVED: Some External Mail to O365 Was Delayed&#8230;<\/p>\n","protected":false},"author":4606,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[17006,795,1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/122235"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/4606"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=122235"}],"version-history":[{"count":3,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/122235\/revisions"}],"predecessor-version":[{"id":122238,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/122235\/revisions\/122238"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=122235"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=122235"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=122235"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}