{"id":121433,"date":"2019-06-02T17:02:22","date_gmt":"2019-06-02T21:02:22","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=121433"},"modified":"2019-06-03T09:10:16","modified_gmt":"2019-06-03T13:10:16","slug":"google-is-reporting-issues-with-some-of-their-services-including-gmail-and-drive","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2019\/06\/02\/google-is-reporting-issues-with-some-of-their-services-including-gmail-and-drive\/","title":{"rendered":"Resolved: Google is reporting issues with some of their services, including Gmail and Drive"},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 03:11pm on 06\/02\/2019<br \/>\n<strong>Time of Resolution:<\/strong> 07:30pm on 06\/02\/2019<\/p>\n<p><strong>Services Impacted:<\/strong> E-mail &#8211; BU Google Apps<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>Some clients were reporting issues accessing various Google services including Gmail and Google Drive. Google stated that they were experiencing high levels of network congestion in the eastern USA, affecting multiple services in Google Cloud, GSuite and YouTube. Clients were seeing slow performance or intermittent errors. Full service has been resolved.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>Google has resolved the incident.<\/p>\n<h4>Additional Information<\/h4>\n<p>The cause of this incident is under investigation by Google.<\/p>\n<p>If you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><!-- more --> <\/p>\n<p><strong>Incident Discovery Time:<\/strong> 03:12pm on 06\/02\/2019<\/p>\n<p><strong>Services Impacted:<\/strong> E-mail &#8211; BU Google Apps<\/p>\n<h4>Description of Impact<\/h4>\n<p>Some clients are reporting issues accessing various Google services including Gmail and Google Drive. Google states they are experiencing high levels of network congestion in the eastern USA, affecting multiple services in Google Cloud, GSuite and YouTube. Clients may see slow performance or intermittent errors.<\/p>\n<h4>Current Status<\/h4>\n<p>Google believes they have identified the root cause of the congestion and expect to return to normal service shortly.<\/p>\n<p><strong>Next Update:<\/strong> This post will be updated when the issue has been resolved.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Some clients are reporting issues accessing various Google services including Gmail and Google Drive. Google states they are experiencing high levels of network congestion in the eastern USA, affecting multiple services in Google Cloud, GSuite and YouTube. Clients may see slow performance or intermittent errors&#8230;.<\/p>\n","protected":false},"author":1545,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[17007,795,1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/121433"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/1545"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=121433"}],"version-history":[{"count":7,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/121433\/revisions"}],"predecessor-version":[{"id":121440,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/121433\/revisions\/121440"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=121433"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=121433"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=121433"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}