{"id":120075,"date":"2019-03-21T15:45:59","date_gmt":"2019-03-21T19:45:59","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=120075"},"modified":"2019-03-21T16:13:47","modified_gmt":"2019-03-21T20:13:47","slug":"access-issues-with-the-links-2","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2019\/03\/21\/access-issues-with-the-links-2\/","title":{"rendered":"Resolved: Access issues with The Links"},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 03:30pm on 03\/21\/2019<br \/>\n<strong>Time of Resolution:<\/strong> 03:45pm on 03\/21\/2019<br \/>\n<strong>Services Impacted:<\/strong> The Links<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>The Service Desk was receiving some reports of access issues with The Links (Faculty\/Staff, Student and Business). A internal server error is received by the client.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>IS&#038;T teams have resolved the incident.<\/p>\n<p>If you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><!-- more --><\/p>\n<p><strong>Incident Discovery Time:<\/strong> 03:30pm on 03\/21\/2019<\/p>\n<p><strong>Services Impacted:<\/strong> The Links<\/p>\n<h4>Description of Impact<\/h4>\n<p>The Service Desk was receiving some reports of access issues with The Links (Faculty\/Staff, Student and Business). A internal server error is received by the client.<\/p>\n<h4>Current Status<\/h4>\n<p>IS&#038;T teams have not yet identified the cause of the incident, but are investigating.<\/p>\n<p><strong>Next Update:<\/strong> 04:30pm<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Incident Discovery Time: 03:30pm on 03\/21\/2019 Time of Resolution: 03:45pm on 03\/21\/2019 Services Impacted: The Links Description of Impact The Service Desk was receiving some reports of access issues with The Links (Faculty\/Staff, Student and Business). A internal server error is received by the client. Incident Description and Resolution IS&#038;T teams have resolved the incident&#8230;.<\/p>\n","protected":false},"author":11601,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[795,1867,1],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/120075"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/11601"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=120075"}],"version-history":[{"count":3,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/120075\/revisions"}],"predecessor-version":[{"id":120078,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/120075\/revisions\/120078"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=120075"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=120075"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=120075"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}