{"id":119571,"date":"2019-02-24T15:26:59","date_gmt":"2019-02-24T20:26:59","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=119571"},"modified":"2019-02-24T16:57:27","modified_gmt":"2019-02-24T21:57:27","slug":"bu-websites-are-giving-website-maintenance-when-trying-to-connect-refreshing-the-page-may-reload-the-page-properly","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2019\/02\/24\/bu-websites-are-giving-website-maintenance-when-trying-to-connect-refreshing-the-page-may-reload-the-page-properly\/","title":{"rendered":"Resolved:  BU websites are giving &#8220;Website Maintenance&#8221; when trying to connect. Refreshing the page may reload the page properly."},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 10:00am on 02\/24\/2019<br \/>\n<strong>Time of Resolution:<\/strong> 04:40pm on 02\/24\/2019<br \/>\n<strong>Services Impacted:<\/strong> WordPress Websites<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>BU websites were giving &#8220;Website Maintenance&#8221; when trying to connect. Refreshing the page may reload the page properly.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>IS&#038;T teams have resolved the incident.<\/p>\n<h4>Additional Information<\/h4>\n<p>The cause of this incident was determined to be one of the application servers for WordPress. The server has been taken out of the pool to resolve the issue.<\/p>\n<p>If you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><!-- more --><\/p>\n<p><strong>Incident Discovery Time:<\/strong> 03:15pm on 02\/24\/2019<\/p>\n<p><strong>Services Impacted:<\/strong> WordPress Websites<\/p>\n<h4>Description of Impact<\/h4>\n<p>BU websites are giving &#8220;Website Maintenance&#8221; when trying to connect. Refreshing the page may reload the page properly.<\/p>\n<h4>Current Status<\/h4>\n<p>IS&#038;T teams have not yet identified the cause of the incident, but are investigating.<\/p>\n<p><strong>Next Update:<\/strong> 05:00pm<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Resolved:  BU websites are giving &#8220;Website Maintenance&#8221; when trying to connect. Refreshing the page may reload the page properly.<br \/>\n&#8230;<\/p>\n","protected":false},"author":11601,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[795,1867,1,17004],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/119571"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/11601"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=119571"}],"version-history":[{"count":5,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/119571\/revisions"}],"predecessor-version":[{"id":119576,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/119571\/revisions\/119576"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=119571"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=119571"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=119571"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}