{"id":119339,"date":"2019-01-30T11:06:46","date_gmt":"2019-01-30T16:06:46","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=119339"},"modified":"2019-01-30T11:22:34","modified_gmt":"2019-01-30T16:22:34","slug":"issues-accessing-uis-mainframe","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2019\/01\/30\/issues-accessing-uis-mainframe\/","title":{"rendered":"RESOLVED: Issues Accessing UIS Mainframe"},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 11:00am on 01\/30\/2019<br \/>\n<strong>Time of Resolution:<\/strong> 11:08am on 01\/30\/2019<\/p>\n<p><strong>Services Impacted:<\/strong> Mainframe Applications<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>Clients were unable to access the UIS mainframe.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>IS&#038;T teams have resolved the incident.<\/p>\n<h4>Additional Information<\/h4>\n<p>Root cause analysis will be performed through problem management process.<\/p>\n<p>If you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>RESOLVED: Issues Accessing UIS Mainframe&#8230;<\/p>\n","protected":false},"author":4606,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[795,1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/119339"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/4606"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=119339"}],"version-history":[{"count":3,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/119339\/revisions"}],"predecessor-version":[{"id":119342,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/119339\/revisions\/119342"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=119339"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=119339"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=119339"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}