{"id":118999,"date":"2019-01-10T16:36:34","date_gmt":"2019-01-10T21:36:34","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=118999"},"modified":"2019-01-11T12:30:47","modified_gmt":"2019-01-11T17:30:47","slug":"duo-two-factor-authentication-latency-issues","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2019\/01\/10\/duo-two-factor-authentication-latency-issues\/","title":{"rendered":"Resolved: Duo Two-Factor Authentication Latency Issues"},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 04:21pm on 01\/10\/2019<br \/>\n<strong>Time of Resolution:<\/strong> 05:26pm on 01\/10\/2019<br \/>\n<strong>Services Impacted:<\/strong> Duo Two-Factor Authentication<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>There was an issue with extended delays to no response when requesting authentication from Duo on sites like BUworks. Full service has been restored.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>Duo Security has resolved the issue and will continue to monitor the situation.<\/p>\n<h4>Additional Information<\/h4>\n<p>The cause of this incident is under investigation.<\/p>\n<p>If you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><!-- more --><\/p>\n<p><strong>Incident Discovery Time:<\/strong> 04:21pm on 01\/10\/2019<\/p>\n<p><strong>Services Impacted:<\/strong> Duo Two-Factor Authentication<\/p>\n<h4>Description of Impact<\/h4>\n<p>Duo Security is currently investigating an ongoing issue causing authentication latency. There is an extended delay to no response when requesting authentication from Duo on sites like BUworks.<\/p>\n<h4>Current Status<\/h4>\n<p>The vendor is aware of the issue and is investigating.<\/p>\n<p><strong>Next Update:<\/strong> 05:30pm<\/p>\n","protected":false},"excerpt":{"rendered":"<p>There was an issue with extended delays to no response when requesting authentication from Duo on sites like BUworks. Full service has been restored&#8230;.<\/p>\n","protected":false},"author":1002,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[17003,795,1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/118999"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/1002"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=118999"}],"version-history":[{"count":2,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/118999\/revisions"}],"predecessor-version":[{"id":119001,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/118999\/revisions\/119001"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=118999"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=118999"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=118999"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}