{"id":117957,"date":"2018-11-29T12:04:47","date_gmt":"2018-11-29T17:04:47","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=117957"},"modified":"2018-11-29T13:24:40","modified_gmt":"2018-11-29T18:24:40","slug":"onbase-is-currently-unavailable-5","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2018\/11\/29\/onbase-is-currently-unavailable-5\/","title":{"rendered":"Resolved:  OnBase is currently unavailable."},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 11:50am on 11\/29\/2018<br \/>\n<strong>Time of Resolution:<\/strong> 12:07pm on 11\/29\/2018<br \/>\n<strong>Services Impacted:<\/strong> OnBase<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>OnBase was unavailable. Full service has been restored.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>IS&#038;T teams and the vendor have resolved the incident.<\/p>\n<p>If you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><!-- more --><\/p>\n<p><strong>Incident Discovery Time:<\/strong> 11:50am on 11\/29\/2018<\/p>\n<p><strong>Services Impacted:<\/strong> OnBase<\/p>\n<h4>Description of Impact<\/h4>\n<p>OnBase is currently unavailable.<\/p>\n<h4>Current Status<\/h4>\n<p>IS&#038;T teams have not yet identified the cause of the incident, but are working with the vendor to restore service.<\/p>\n<p><strong>Next Update:<\/strong> When service is restored.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Resolved:  OnBase is currently unavailable&#8230;.<\/p>\n","protected":false},"author":11601,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[1867,1],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/117957"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/11601"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=117957"}],"version-history":[{"count":5,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/117957\/revisions"}],"predecessor-version":[{"id":117962,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/117957\/revisions\/117962"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=117957"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=117957"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=117957"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}