{"id":116465,"date":"2018-09-13T09:45:18","date_gmt":"2018-09-13T13:45:18","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=116465"},"modified":"2018-09-13T10:20:38","modified_gmt":"2018-09-13T14:20:38","slug":"microsoft-sql-servers-are-unavailable","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2018\/09\/13\/microsoft-sql-servers-are-unavailable\/","title":{"rendered":"RESOLVED: Microsoft SQL Servers Were Unavailable"},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 08:56am on 09\/13\/2018<br \/>\n<strong>Time of Resolution:<\/strong> 10:15am on 09\/13\/2018<\/p>\n<p><strong>Services Impacted:<\/strong> Enterprise Data Warehouse<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>The Microsoft SQL database servers were unavailable.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>IS&#038;T teams have resolved the incident.<\/p>\n<h4>Additional Information<\/h4>\n<p>The database servers were restarted to resolve this incident. Root cause of this incident is under investigation.<\/p>\n<p>If you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>RESOLVED: Microsoft SQL Servers Were Unavailable&#8230;<\/p>\n","protected":false},"author":4606,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[795,1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/116465"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/4606"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=116465"}],"version-history":[{"count":5,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/116465\/revisions"}],"predecessor-version":[{"id":116471,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/116465\/revisions\/116471"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=116465"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=116465"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=116465"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}