{"id":116461,"date":"2018-09-12T22:59:51","date_gmt":"2018-09-13T02:59:51","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=116461"},"modified":"2018-09-13T09:24:01","modified_gmt":"2018-09-13T13:24:01","slug":"buworks-retirement-enrollment-page-is-unavailable","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2018\/09\/12\/buworks-retirement-enrollment-page-is-unavailable\/","title":{"rendered":"RESOLVED: BUworks Retirement Enrollment Page Was Unavailable"},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 10:21pm on 09\/12\/2018<br \/>\n<strong>Time of Resolution:<\/strong> 12:00am on 09\/13\/2018<\/p>\n<p><strong>Services Impacted:<\/strong> BUworks (SAP)<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>The BUworks Retirement Enrollment page was unavailable through both the BUworks Central Portal as well as MyBUworks.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>IS&#038;T teams have resolved the incident.<\/p>\n<h4>Additional Information<\/h4>\n<p>The cause of this incident was determined to be an unannounced certificate change on a vendor&#8217;s Web site. A new certificate was installed to resolve the incident.<\/p>\n<p>If you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>RESOLVED: BUworks Retirement Enrollment Page Was Unavailable&#8230;<\/p>\n","protected":false},"author":4606,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[17003,795,1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/116461"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/4606"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=116461"}],"version-history":[{"count":3,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/116461\/revisions"}],"predecessor-version":[{"id":116464,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/116461\/revisions\/116464"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=116461"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=116461"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=116461"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}