{"id":116371,"date":"2018-09-06T16:34:00","date_gmt":"2018-09-06T20:34:00","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=116371"},"modified":"2018-09-06T16:50:32","modified_gmt":"2018-09-06T20:50:32","slug":"some-bu-desk-phones-are-not-able-to-be-forwarded","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2018\/09\/06\/some-bu-desk-phones-are-not-able-to-be-forwarded\/","title":{"rendered":"Resolved:  Some BU desk phones are not able to be forwarded."},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 04:00pm on 09\/06\/2018<br \/>\n<strong>Time of Resolution:<\/strong> 01:00am on 09\/06\/2018<br \/>\n<strong>Services Impacted:<\/strong> Telephone Services<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>Some BU desk phones were not able to be forwarded. The issue has been fully resolved.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>IS&#038;T teams have resolved the incident.<\/p>\n<p>If you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><!-- more --><\/p>\n<p><strong>Incident Discovery Time:<\/strong> 04:00pm on 09\/06\/2018<\/p>\n<p><strong>Services Impacted:<\/strong> Telephone Services<\/p>\n<h4>Description of Impact<\/h4>\n<p>Some BU desk phones are not able to be forwarded.<\/p>\n<h4>Current Status<\/h4>\n<p>IS&#038;T teams have not yet identified the cause of the incident, but are working with the vendor.<\/p>\n<p><strong>Next Update:<\/strong> 01:00am<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Resolved:  Some BU desk phones are not able to be forwarded&#8230;.<\/p>\n","protected":false},"author":11601,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[795,1867,1],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/116371"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/11601"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=116371"}],"version-history":[{"count":3,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/116371\/revisions"}],"predecessor-version":[{"id":116377,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/116371\/revisions\/116377"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=116371"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=116371"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=116371"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}