{"id":115907,"date":"2018-08-14T07:59:59","date_gmt":"2018-08-14T11:59:59","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=115907"},"modified":"2018-08-14T09:10:04","modified_gmt":"2018-08-14T13:10:04","slug":"buworks-is-current-unavailable","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2018\/08\/14\/buworks-is-current-unavailable\/","title":{"rendered":"Resolved:  BUworks is current unavailable."},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 07:00am on 08\/14\/2018<br \/>\n<strong>Time of Resolution:<\/strong> 08:15am on 08\/14\/2018<br \/>\n<strong>Services Impacted:<\/strong> BUworks (SAP)<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>BUworks was unavailable. Full service has been restored.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>IS&#038;T teams have resolved the incident.<\/p>\n<h4>Additional Information<\/h4>\n<p>If you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><!-- more --><\/p>\n<p><strong>Incident Discovery Time:<\/strong> 07:00am on 08\/14\/2018<\/p>\n<p><strong>Services Impacted:<\/strong> BUworks (SAP)<\/p>\n<h4>Description of Impact<\/h4>\n<p>BUworks is current unavailable.<\/p>\n<h4>Current Status<\/h4>\n<p>IS&#038;T teams have not yet identified the cause of the incident, but are investigating.<\/p>\n<p><strong>Next Update:<\/strong> 09:00am<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Resolved:  BUworks is current unavailable.<br \/>\n&#8230;<\/p>\n","protected":false},"author":11601,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[17003,795,1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/115907"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/11601"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=115907"}],"version-history":[{"count":3,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/115907\/revisions"}],"predecessor-version":[{"id":115910,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/115907\/revisions\/115910"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=115907"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=115907"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=115907"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}