{"id":115175,"date":"2018-06-20T17:06:52","date_gmt":"2018-06-20T21:06:52","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=115175"},"modified":"2018-06-21T17:11:36","modified_gmt":"2018-06-21T21:11:36","slug":"onbase-license-unavailable-error-messages","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2018\/06\/20\/onbase-license-unavailable-error-messages\/","title":{"rendered":"RESOLVED: OnBase: License Unavailable Error Messages"},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 02:30pm on 06\/20\/2018<br \/>\n<strong>Time of Resolution:<\/strong> 03:00am on 06\/21\/2018<\/p>\n<p><strong>Services Impacted:<\/strong> Other &#8211; see description<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>Clients were receiving \u201clicense unavailable\u201d messages in OnBase.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>IS&#038;T teams worked directly with the vendor to resolve this incident.<\/p>\n<p>If you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>RESOLVED: OnBase: License Unavailable Error Messages&#8230;<\/p>\n","protected":false},"author":4606,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[795,1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/115175"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/4606"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=115175"}],"version-history":[{"count":4,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/115175\/revisions"}],"predecessor-version":[{"id":115212,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/115175\/revisions\/115212"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=115175"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=115175"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=115175"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}