{"id":115107,"date":"2018-06-19T08:59:43","date_gmt":"2018-06-19T12:59:43","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=115107"},"modified":"2018-06-19T13:23:33","modified_gmt":"2018-06-19T17:23:33","slug":"guest-wireless-unavailable","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2018\/06\/19\/guest-wireless-unavailable\/","title":{"rendered":"RESOLVED: Guest Wireless Unavailable"},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 08:35am on 06\/19\/2018<br \/>\n<strong>Time of Resolution:<\/strong> 01:20pm on 06\/19\/2018<\/p>\n<p><strong>Services Impacted:<\/strong> Wireless Network<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>Clients were receiving a &#8220;no Internet connection&#8221; error when connected to the Guest Wireless network<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>IS&#038;T teams have resolved the incident.<\/p>\n<h4>Additional Information<\/h4>\n<p>The cause of this incident was determined to be an unexpected impact of a planned change this morning.<\/p>\n<p>If you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>RESOLVED: Guest Wireless Unavailable&#8230;<\/p>\n","protected":false},"author":4606,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[795,1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/115107"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/4606"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=115107"}],"version-history":[{"count":4,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/115107\/revisions"}],"predecessor-version":[{"id":115142,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/115107\/revisions\/115142"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=115107"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=115107"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=115107"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}