{"id":114218,"date":"2018-05-13T09:52:45","date_gmt":"2018-05-13T13:52:45","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=114218"},"modified":"2018-05-13T17:30:20","modified_gmt":"2018-05-13T21:30:20","slug":"buworks-is-unavailable","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2018\/05\/13\/buworks-is-unavailable\/","title":{"rendered":"Resolved: BUworks is unavailable"},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 08:30am on 05\/13\/2018<br \/>\n<strong>Time of Resolution:<\/strong> 11:31am on 05\/13\/2018<br \/>\n<strong>Services Impacted:<\/strong> BUworks (SAP)<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>BUworks was unavailable.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>IS&#038;T teams have resolved the incident.<\/p>\n<p>If you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><!-- more --><\/p>\n<p><strong>Incident Discovery Time:<\/strong> 08:30am on 05\/13\/2018<\/p>\n<p><strong>Services Impacted:<\/strong> BUworks (SAP)<\/p>\n<h4>Description of Impact<\/h4>\n<p>BUworks is unavailable.<\/p>\n<h4>Current Status<\/h4>\n<p>IS&#038;T teams have not yet identified the cause of the incident, but are investigating.<\/p>\n<p><strong>Next Update:<\/strong> 11:30am<\/p>\n","protected":false},"excerpt":{"rendered":"<p>BUworks was unavailable&#8230;.<\/p>\n","protected":false},"author":4606,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[17003,795,1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/114218"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/4606"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=114218"}],"version-history":[{"count":4,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/114218\/revisions"}],"predecessor-version":[{"id":114222,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/114218\/revisions\/114222"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=114218"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=114218"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=114218"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}