{"id":113530,"date":"2018-04-03T12:29:34","date_gmt":"2018-04-03T16:29:34","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=113530"},"modified":"2018-04-03T17:16:42","modified_gmt":"2018-04-03T21:16:42","slug":"some-access-issues-with-buworks-reporting","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2018\/04\/03\/some-access-issues-with-buworks-reporting\/","title":{"rendered":"Resolved:  Some access issues with BUworks Reporting"},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 11:40am on 04\/03\/2018<br \/>\n<strong>Time of Resolution:<\/strong> 01:10pm on 04\/03\/2018<br \/>\n<strong>Services Impacted:<\/strong> BUworks (SAP)<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>Some clients were reporting access issue within BUworks reporting.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>IS&#038;T teams have resolved the incident.<\/p>\n<h4>Additional Information<\/h4>\n<p>The cause of this incident was determined to be an out of memory condition.<\/p>\n<p>If you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><!-- more --><\/p>\n<p><strong>Incident Discovery Time:<\/strong> 11:40am on 04\/03\/2018<\/p>\n<p><strong>Services Impacted:<\/strong> BUworks (SAP)<\/p>\n<h4>Description of Impact<\/h4>\n<p>Some clients are reporting access issue within BUworks reporting.<\/p>\n<h4>Current Status<\/h4>\n<p>IS&#038;T teams have not yet identified the cause of the incident, but are investigating.<\/p>\n<p><strong>Next Update:<\/strong> 01:30pm<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Some clients are reporting access issue within BUworks reporting&#8230;.<\/p>\n","protected":false},"author":1002,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[17003,795,1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/113530"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/1002"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=113530"}],"version-history":[{"count":3,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/113530\/revisions"}],"predecessor-version":[{"id":113538,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/113530\/revisions\/113538"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=113530"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=113530"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=113530"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}