{"id":113386,"date":"2018-03-30T09:37:17","date_gmt":"2018-03-30T13:37:17","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=113386"},"modified":"2018-03-30T12:19:28","modified_gmt":"2018-03-30T16:19:28","slug":"office-365-some-web-redirects-arent-functioning-properly","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2018\/03\/30\/office-365-some-web-redirects-arent-functioning-properly\/","title":{"rendered":"RESOLVED: Office 365 &#8211; Some Web Portal Redirects Weren&#8217;t Functioning Properly"},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 09:30am on 03\/30\/2018<br \/>\n<strong>Time of Resolution:<\/strong> 11:40am on 03\/30\/2018<\/p>\n<p><strong>Services Impacted:<\/strong> E-mail &#8211; Exchange<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>Some O365 Web Portal URL redirects such as portal.microsoftonline.com were returning &#8220;connection timed out&#8221; error messages. The URL portal.office.com was not impacted.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>The vendor has resolved the incident.<\/p>\n<h4>Additional Information<\/h4>\n<p>The cause of this incident was determined to be a recent network configuration change performed by the vendor. The vendor has corrected the configuration issue.<\/p>\n<p>If you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>RESOLVED: Office 365 &#8211; Some Web Portal Redirects Weren&#8217;t Functioning Properly&#8230;<\/p>\n","protected":false},"author":4606,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[17006,795,1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/113386"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/4606"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=113386"}],"version-history":[{"count":7,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/113386\/revisions"}],"predecessor-version":[{"id":113401,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/113386\/revisions\/113401"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=113386"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=113386"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=113386"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}