{"id":112449,"date":"2018-01-30T10:03:16","date_gmt":"2018-01-30T15:03:16","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=112449"},"modified":"2018-01-31T12:04:28","modified_gmt":"2018-01-31T17:04:28","slug":"issues-accessing-gartner-research","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2018\/01\/30\/issues-accessing-gartner-research\/","title":{"rendered":"RESOLVED: Issues Accessing Gartner Research"},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 09:30am on 01\/30\/2018<br \/>\n<strong>Time of Resolution:<\/strong> 11:50am on 01\/31\/2018<\/p>\n<p><strong>Services Impacted:<\/strong> Kerberos Authentication<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>Some clients were reporting issues accessing Gartner Research.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>IS&#038;T teams have resolved the incident.<\/p>\n<h4>Additional Information<\/h4>\n<p>The cause of this incident was determined to be a problem on the vendor&#8217;s system.<\/p>\n<p>If you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Issues Accessing Gartner Research&#8230;<\/p>\n","protected":false},"author":4606,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[795,1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/112449"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/4606"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=112449"}],"version-history":[{"count":3,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/112449\/revisions"}],"predecessor-version":[{"id":112493,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/112449\/revisions\/112493"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=112449"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=112449"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=112449"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}