{"id":111778,"date":"2017-12-20T10:00:57","date_gmt":"2017-12-20T15:00:57","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=111778"},"modified":"2017-12-20T10:39:12","modified_gmt":"2017-12-20T15:39:12","slug":"matlab-license-server-is-currently-unavailable","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2017\/12\/20\/matlab-license-server-is-currently-unavailable\/","title":{"rendered":"Resolved: MatLab license server is currently unavailable"},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 09:31am on 12\/20\/2017<br \/>\n<strong>Time of Resolution:<\/strong> 10:14am on 12\/20\/2017<br \/>\n<strong>Services Impacted:<\/strong> Other &#8211; see description<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>The service hosting the MatLab software license was unavailable affecting clients and labs attempting to use the software as well as the Shared Computing Cluster (SCC). Full service has been restored.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>IS&#038;T teams have resolved the incident.<\/p>\n<h4>Additional Information<\/h4>\n<p>The cause of this incident is under investigation.<\/p>\n<p>If you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><!-- more --><\/p>\n<p><strong>Incident Discovery Time:<\/strong> 09:31am on 12\/20\/2017<\/p>\n<p><strong>Services Impacted:<\/strong> Other &#8211; see description<\/p>\n<h4>Description of Impact<\/h4>\n<p>The server hosting the MatLab software license is unavailable affecting clients and labs attempting to use the software as well as the Shared Computing Cluster (SCC).<\/p>\n<h4>Current Status<\/h4>\n<p>IS&#038;T teams have not yet identified the cause of the incident, but are investigating.<\/p>\n<p><strong>Next Update:<\/strong> 11:00am<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The server hosting the MatLab software license is unavailable affecting clients and labs attempting to use the software as well as the Shared Computing Cluster (SCC)&#8230;.<\/p>\n","protected":false},"author":1002,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[795,1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/111778"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/1002"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=111778"}],"version-history":[{"count":2,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/111778\/revisions"}],"predecessor-version":[{"id":111780,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/111778\/revisions\/111780"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=111778"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=111778"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=111778"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}