{"id":111637,"date":"2017-12-11T08:55:50","date_gmt":"2017-12-11T13:55:50","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=111637"},"modified":"2017-12-11T11:17:33","modified_gmt":"2017-12-11T16:17:33","slug":"bu-works-some-functions-may-return-proxy-errors","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2017\/12\/11\/bu-works-some-functions-may-return-proxy-errors\/","title":{"rendered":"RESOLVED: BU Works &#8211; Some Functions May Return Proxy Errors"},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 08:38am on 12\/11\/2017<br \/>\n<strong>Time of Resolution:<\/strong> 11:15am on 12\/11\/2017<\/p>\n<p><strong>Services Impacted:<\/strong> BUworks (SAP)<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>Clients were reporting receiving a proxy error when submitting some functions, e.g. salary cost distribution forms, in BU Works.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>IS&#038;T teams have resolved the incident.<\/p>\n<h4>Additional Information<\/h4>\n<p>The cause of this incident was determined to be a full database. Additional space was added to the database to resolve this incident.<\/p>\n<p>If you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>RESOLVED: BU Works &#8211; Some Functions May Return Proxy Errors&#8230;<\/p>\n","protected":false},"author":4606,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[795,1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/111637"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/4606"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=111637"}],"version-history":[{"count":3,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/111637\/revisions"}],"predecessor-version":[{"id":111647,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/111637\/revisions\/111647"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=111637"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=111637"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=111637"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}