{"id":111360,"date":"2017-11-17T13:07:08","date_gmt":"2017-11-17T18:07:08","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=111360"},"modified":"2017-11-17T17:30:56","modified_gmt":"2017-11-17T22:30:56","slug":"myprint-web-print-service-issues-2","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2017\/11\/17\/myprint-web-print-service-issues-2\/","title":{"rendered":"Resolved: MyPrint Web Print Service Issues"},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 12:23pm on 11\/17\/2017<br \/>\n<strong>Incident Discovery Time:<\/strong> 3:43pm on 11\/17\/2017<\/p>\n<p><strong>Services Impacted:<\/strong> MyPrint<\/p>\n<h4>Description of Impact<\/h4>\n<p>Clients were reporting issues with the MyPrint Web Print Service. Full service has been restored. Printing directly from devices was not impacted.<\/p>\n<h4>Current Status<\/h4>\n<p>IS&#038;T teams have resolved the incident.<\/p>\n<p><strong>Incident Discovery Time:<\/strong> 12:23pm on 11\/17\/2017<\/p>\n<p><strong>Services Impacted:<\/strong> MyPrint<\/p>\n<h4>Description of Impact<\/h4>\n<p>Clients are reporting issues with the MyPrint Web Print Service. Printing directly from devices does not appear to currently be impacted.<\/p>\n<h4>Current Status<\/h4>\n<p>IS&#038;T teams have not yet identified the cause of the incident, but are investigating.<\/p>\n<p><strong>Next Update:<\/strong> This post will be updated when the incident is resolved.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>MyPrint Web Print Service Issues&#8230;<\/p>\n","protected":false},"author":4606,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[795,1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/111360"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/4606"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=111360"}],"version-history":[{"count":4,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/111360\/revisions"}],"predecessor-version":[{"id":111373,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/111360\/revisions\/111373"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=111360"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=111360"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=111360"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}