{"id":111259,"date":"2017-11-14T15:11:49","date_gmt":"2017-11-14T20:11:49","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=111259"},"modified":"2017-11-14T17:09:34","modified_gmt":"2017-11-14T22:09:34","slug":"myprint-web-print-service-issues","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2017\/11\/14\/myprint-web-print-service-issues\/","title":{"rendered":"RESOLVED: MyPrint Web Print Service Issues"},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 09:15am on 11\/14\/2017<br \/>\n<strong>Time of Resolution:<\/strong> 04:57pm on 11\/14\/2017<\/p>\n<p><strong>Services Impacted:<\/strong> MyPrint<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>Clients were reporting issues with the MyPrint Web Print Service. Printing directly from devices was not impacted.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>IS&#038;T teams have resolved the incident.<\/p>\n<p>If you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>RESOLVED: MyPrint Web Print Service Issues&#8230;<\/p>\n","protected":false},"author":4606,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[795,1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/111259"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/4606"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=111259"}],"version-history":[{"count":4,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/111259\/revisions"}],"predecessor-version":[{"id":111296,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/111259\/revisions\/111296"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=111259"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=111259"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=111259"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}