{"id":110534,"date":"2017-10-09T15:31:18","date_gmt":"2017-10-09T19:31:18","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=110534"},"modified":"2017-10-10T09:24:02","modified_gmt":"2017-10-10T13:24:02","slug":"concurs-expense-imaging-invoice-mobile-request-and-travel-functionality-is-degraded","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2017\/10\/09\/concurs-expense-imaging-invoice-mobile-request-and-travel-functionality-is-degraded\/","title":{"rendered":"Resolved: Concur&#8217;s expense, imaging, invoice, mobile, request, and travel service is degraded."},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 01:29pm on 10\/09\/2017<br \/>\n<strong>Time of Resolution:<\/strong> 05:34pm on 10\/09\/2017<br \/>\n<strong>Services Impacted:<\/strong> Other &#8211; see description<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>Access to Concur\u2019s expense, imaging, invoice, mobile, request, and travel service was degraded.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>IS&#038;T teams have resolved the incident.<\/p>\n<p>If you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><!-- more --><\/p>\n<p><strong>Incident Discovery Time:<\/strong> 01:29pm on 10\/09\/2017<\/p>\n<p><strong>Services Impacted:<\/strong> Other &#8211; see description<\/p>\n<h4>Description of Impact<\/h4>\n<p>Access to Concur&#8217;s expense, imaging, invoice, mobile, request, and travel functionality is degraded.<\/p>\n<h4>Current Status<\/h4>\n<p>IS&#038;T teams have not yet identified the cause of the incident, but are investigating.<\/p>\n<p><strong>Next Update:<\/strong> Upon resolution<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Clients were experiencing intermittent errors when logging in and if logged in, are experiencing errors when performing functions within the services. &#8230;<\/p>\n","protected":false},"author":4606,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[795,1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/110534"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/4606"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=110534"}],"version-history":[{"count":5,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/110534\/revisions"}],"predecessor-version":[{"id":110539,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/110534\/revisions\/110539"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=110534"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=110534"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=110534"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}