{"id":110416,"date":"2017-10-02T17:42:23","date_gmt":"2017-10-02T21:42:23","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=110416"},"modified":"2017-10-02T18:01:16","modified_gmt":"2017-10-02T22:01:16","slug":"myprint-web-print-interface-service-issues","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2017\/10\/02\/myprint-web-print-interface-service-issues\/","title":{"rendered":"RESOLVED: MyPrint Web Print Interface Service Issues"},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 05:00pm on 10\/02\/2017<br \/>\n<strong>Time of Resolution:<\/strong> 06:00pm on 10\/02\/2017<\/p>\n<p><strong>Services Impacted:<\/strong> MyPrint<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>Clients were experiencing issues with the Myprint Web Print application. MyPrint printing directly from computers was not impacted.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>IS&#038;T teams have resolved the incident.<\/p>\n<h4>Additional Information<\/h4>\n<p>A server was rebooted to resolve this incident.<\/p>\n<p>If you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>RESOLVED: MyPrint Web Print Interface Service Issues&#8230;<\/p>\n","protected":false},"author":4606,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[795,1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/110416"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/4606"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=110416"}],"version-history":[{"count":3,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/110416\/revisions"}],"predecessor-version":[{"id":110419,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/110416\/revisions\/110419"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=110416"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=110416"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=110416"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}