{"id":110078,"date":"2017-09-17T11:43:18","date_gmt":"2017-09-17T15:43:18","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=110078"},"modified":"2017-09-17T15:34:22","modified_gmt":"2017-09-17T19:34:22","slug":"myprint-web-print-interface","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2017\/09\/17\/myprint-web-print-interface\/","title":{"rendered":"RESOLVED: MyPrint Web Print Interface"},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 11:00am on 09\/17\/2017<br \/>\n<strong>Time of Resolution:<\/strong> 12:53pm on 09\/17\/2017<\/p>\n<p><strong>Services Impacted:<\/strong> MyPrint<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>Clients were experiencing issues printing from the MyPrint Web Print interface. Direct MyPrint printing from computers was working and was not impacted by this incident.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>IS&#038;T teams have resolved the incident.<\/p>\n<h4>Additional Information<\/h4>\n<p>A server was rebooted to resolve this incident.<\/p>\n<p>If you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>RESOLVED: MyPrint Web Print Interface&#8230;<\/p>\n","protected":false},"author":4606,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[795,1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/110078"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/4606"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=110078"}],"version-history":[{"count":5,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/110078\/revisions"}],"predecessor-version":[{"id":110083,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/110078\/revisions\/110083"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=110078"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=110078"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=110078"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}