{"id":109897,"date":"2017-09-06T12:47:15","date_gmt":"2017-09-06T16:47:15","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=109897"},"modified":"2017-09-07T09:24:35","modified_gmt":"2017-09-07T13:24:35","slug":"access-to-office365-onenote-is-degraded","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2017\/09\/06\/access-to-office365-onenote-is-degraded\/","title":{"rendered":"Resolved: Access to Office365 OneNote is degraded"},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 12:05pm on 09\/06\/2017<br \/>\n<strong>Time of Resolution:<\/strong> 03:20pm on 09\/06\/2017<br \/>\n<strong>Services Impacted:<\/strong> <\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>Access to Office365 OneNote was degraded.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>IS&#038;T teams have resolved the incident.<\/p>\n<p>If you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><!-- more --><\/p>\n<p><strong>Incident Discovery Time:<\/strong> 12:05pm on 09\/06\/2017<\/p>\n<p><strong>Services Impacted:<\/strong> Other &#8211; see description<\/p>\n<h4>Description of Impact<\/h4>\n<p>Access to Office365 OneNote is degraded.<\/p>\n<h4>Current Status<\/h4>\n<p>IS&#038;T teams have not yet identified the cause of the incident, but are investigating.<\/p>\n<h4>Additional Information<\/h4>\n<p>Clients may experience a delay when accessing OneNote Online through Office 365 (www.bu.edu\/office365 or www.onenote.com).<\/p>\n<p><strong>Next Update:<\/strong> Upon resolution.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Clients experienced a delay in accessing OneNote Online through Office 365 (www.bu.edu\/office365 or www.onenote.com)&#8230;.<\/p>\n","protected":false},"author":4606,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[795,1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/109897"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/4606"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=109897"}],"version-history":[{"count":5,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/109897\/revisions"}],"predecessor-version":[{"id":109909,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/109897\/revisions\/109909"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=109897"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=109897"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=109897"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}