{"id":109755,"date":"2017-08-30T08:54:39","date_gmt":"2017-08-30T12:54:39","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=109755"},"modified":"2017-08-31T09:45:33","modified_gmt":"2017-08-31T13:45:33","slug":"the-links-faculty-staff-business-are-currently-unavailable","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2017\/08\/30\/the-links-faculty-staff-business-are-currently-unavailable\/","title":{"rendered":"Resolved: The Links (Student, Faculty, Staff, Business, ShareLink, etc.), OnBase (web version only), Digication and some web applications are currently unavailable."},"content":{"rendered":"

Incident Discovery Time:<\/strong> 07:52am on 08\/30\/2017
\nTime of Resolution:<\/strong> 05:20pm on 08\/30\/2017
\nServices Impacted:<\/strong> Other – see description<\/strong><\/p>\n

Description of Impact<\/h4>\n

The Links (Student, Faculty, Staff, Business, ShareLink, etc.), OnBase (web version only), Digication and some web applications were unavailable. Full service has been restored.<\/p>\n

Incident Description and Resolution<\/h4>\n

IS&T teams have resolved the incident.<\/p>\n

Additional Information<\/h4>\n

The cause of this incident is under investigation.<\/p>\n

If you continue to have issues, please contact the IT Help Center<\/a>.<\/p>\n

Previous Update<\/h4>\n

<\/p>\n

Incident Discovery Time:<\/strong> 07:52am on 08\/30\/2017<\/p>\n

Services Impacted:<\/strong> Multiple Services<\/p>\n

Description of Impact<\/h4>\n

The Links (Student, Faculty, Staff, Business, ShareLink, etc.), OnBase, Digication and some web applications are currently unavailable.<\/p>\n

Current Status<\/h4>\n

IS&T teams continue to test the proposed solution.<\/p>\n

Next Update:<\/strong> 5:00pm<\/p>\n

Previous Update<\/h4>\n

Incident Discovery Time:<\/strong> 07:52am on 08\/30\/2017<\/p>\n

Services Impacted:<\/strong> Multiple Services<\/p>\n

Description of Impact<\/h4>\n

The Links (Student, Faculty, Staff, Business, ShareLink, etc.), OnBase, Digication and some web applications are currently unavailable.<\/p>\n

Current Status<\/h4>\n

IS&T teams are testing a solution now.<\/p>\n

Next Update:<\/strong> 4:00pm<\/p>\n

Previous Update<\/h4>\n

Incident Discovery Time:<\/strong> 07:52am on 08\/30\/2017<\/p>\n

Services Impacted:<\/strong> Multiple Services<\/p>\n

Description of Impact<\/h4>\n

The Links (Student, Faculty, Staff, Business, ShareLink, etc.), OnBase, Digication and some web applications are currently unavailable.<\/p>\n

Current Status<\/h4>\n

IS&T teams continue to work the issue.<\/p>\n

Next Update:<\/strong> 3:00pm<\/p>\n

Previous Update<\/h4>\n

Incident Discovery Time:<\/strong> 07:52am on 08\/30\/2017<\/p>\n

Services Impacted:<\/strong> Multiple Services<\/p>\n

Description of Impact<\/h4>\n

The Links (Student, Faculty, Staff, Business, ShareLink, etc.), OnBase, Digication and some web applications are currently unavailable.<\/p>\n

Current Status<\/h4>\n

IS&T teams continue to work the issue.<\/p>\n

Next Update:<\/strong> 1:30pm<\/p>\n

Previous Update<\/h4>\n

Incident Discovery Time:<\/strong> 07:52am on 08\/30\/2017<\/p>\n

Services Impacted:<\/strong> Multiple Services<\/p>\n

Description of Impact<\/h4>\n

The Links (Student, Faculty, Staff, Business, ShareLink, etc.), OnBase, Digication and some web applications are currently unavailable.<\/p>\n

Current Status<\/h4>\n

IS&T teams continue to work the issue.<\/p>\n

Next Update:<\/strong> 12:30pm<\/p>\n

Previous Update<\/h4>\n

Incident Discovery Time:<\/strong> 07:52am on 08\/30\/2017<\/p>\n

Services Impacted:<\/strong> Multiple Services<\/p>\n

Description of Impact<\/h4>\n

The Links (Student, Faculty, Staff, Business, ShareLink, etc.), OnBase, Digication and some web applications are currently unavailable.<\/p>\n

Current Status<\/h4>\n

IS&T teams are currently working on resolving the issue.<\/p>\n

Next Update:<\/strong> 11:00am<\/p>\n

Previous Update<\/h4>\n

Incident Discovery Time:<\/strong> 07:52am on 08\/30\/2017<\/p>\n

Services Impacted:<\/strong> Multiple Services<\/p>\n

Description of Impact<\/h4>\n

The Links (Student, Faculty, Staff, Business, ShareLink, etc.), OnBase and some web applications are currently unavailable.<\/p>\n

Current Status<\/h4>\n

IS&T teams have not yet identified the cause of the incident, but are investigating.<\/p>\n

Next Update:<\/strong> 10:00am<\/p>\n","protected":false},"excerpt":{"rendered":"

The Links (Student, Faculty, Staff, Business, ShareLink, etc.), OnBase (web version only), Digication and some web applications were unavailable. Full service has been restored….<\/p>\n","protected":false},"author":1002,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[795,1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/109755"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/1002"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=109755"}],"version-history":[{"count":12,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/109755\/revisions"}],"predecessor-version":[{"id":109793,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/109755\/revisions\/109793"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=109755"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=109755"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=109755"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}