{"id":107960,"date":"2017-06-14T10:55:51","date_gmt":"2017-06-14T14:55:51","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=107960"},"modified":"2017-06-15T10:34:30","modified_gmt":"2017-06-15T14:34:30","slug":"some-concur-clients-may-experience-error-messages-slow-performance-or-inability-to-access-concur-2","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2017\/06\/14\/some-concur-clients-may-experience-error-messages-slow-performance-or-inability-to-access-concur-2\/","title":{"rendered":"Resolved: Some Concur clients may experience error messages, slow performance, or inability to access Concur."},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 10:30am on 06\/14\/2017<br \/>\n<strong>Time of Resolution:<\/strong> 9:52pm on 06\/14\/2017<br \/>\n<strong>Services Impacted:<\/strong> Other &#8211; see description<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>Some Concur clients experienced error messages, slow performance, or inability to access Concur.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>The vendor has resolved the incident.<\/p>\n<h4>Additional Information<\/h4>\n<p>If you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><!-- more --><\/p>\n<p><strong>Incident Discovery Time:<\/strong> 10:30am on 06\/14\/2017<br \/>\n<strong>Services Impacted:<\/strong> Other &#8211; see description<\/p>\n<h4>Description of Impact<\/h4>\n<p>Some Concur clients may experience error messages, slow performance, or inability to access Concur.<\/p>\n<h4>Current Status<\/h4>\n<p>IS&#038;T is actively working on this with the vendor to investigate the issue for resolution.<br \/>\n<strong>Next Update:<\/strong> Upon resolution<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Some Concur clients experienced error messages, slow performance, or inability to access Concur&#8230;.<\/p>\n","protected":false},"author":4606,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[795,1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/107960"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/4606"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=107960"}],"version-history":[{"count":7,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/107960\/revisions"}],"predecessor-version":[{"id":107963,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/107960\/revisions\/107963"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=107960"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=107960"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=107960"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}