{"id":106513,"date":"2017-04-15T11:14:02","date_gmt":"2017-04-15T15:14:02","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=106513"},"modified":"2017-04-20T08:58:19","modified_gmt":"2017-04-20T12:58:19","slug":"documents-within-blackboard-learn-are-not-viewable-within-any-web-browser","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2017\/04\/15\/documents-within-blackboard-learn-are-not-viewable-within-any-web-browser\/","title":{"rendered":"Resolved: Documents within Blackboard Learn are not viewable within any web browser."},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 10:42am on 04\/15\/2017<br \/>\n<strong>Time of Resolution:<\/strong> 11:17am on 04\/15\/2017<br \/>\n<strong>Services Impacted:<\/strong> Blackboard Learn<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>Documents within Blackboard Learn were not viewable within any web browser.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>IS&#038;T teams have resolved the incident.<br \/>\nIf you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><!-- more --><\/p>\n<p><strong>Incident Discovery Time:<\/strong> 10:42am on 04\/15\/2017<br \/>\n<strong>Services Impacted:<\/strong> Blackboard Learn<\/p>\n<h4>Description of Impact<\/h4>\n<p>Documents within Blackboard Learn are not viewable within any web browser. <\/br><\/br>The current workaround is to first download the document and then view.<\/p>\n<h4>Current Status<\/h4>\n<p>IS&#038;T teams are working with the vendor to resolve the issue.<br \/>\n<strong>Next Update:<\/strong> Upon resolution<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Documents within Blackboard Learn were not viewable within any web browser. The current workaround is to first download the document and then view&#8230;.<\/p>\n","protected":false},"author":4606,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[17002,795,1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/106513"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/4606"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=106513"}],"version-history":[{"count":5,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/106513\/revisions"}],"predecessor-version":[{"id":106518,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/106513\/revisions\/106518"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=106513"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=106513"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=106513"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}