{"id":104764,"date":"2017-02-02T12:30:57","date_gmt":"2017-02-02T17:30:57","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=104764"},"modified":"2017-02-03T17:40:49","modified_gmt":"2017-02-03T22:40:49","slug":"clients-are-experiencing-intermittent-authentication-issues-with-shibboleth-across-multiple-services","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2017\/02\/02\/clients-are-experiencing-intermittent-authentication-issues-with-shibboleth-across-multiple-services\/","title":{"rendered":"Resolved: Clients are experiencing intermittent authentication issues with Shibboleth across multiple services."},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 11:57am on 02\/02\/2017<br \/>\n<strong>Time of Resolution:<\/strong> 12:56pm on 02\/02\/2017 <\/br><\/br><br \/>\n<strong>Services Impacted:<\/strong> WebLogin-authenticated services<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>Clients were experiencing intermittent authentication issues with Shibboleth across multiple services.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>IS&#038;T teams have resolved the incident.<\/p>\n<h4>Additional Information<\/h4>\n<p>The cause of this incident was determined to be a job that started at 11:48 a.m. that was hanging all of the production Shibboleth servers. The job was stopped in order to restore service.<\/p>\n<p>If you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><!-- more --><\/p>\n<p><strong>Incident Discovery Time:<\/strong> 11:57am on 02\/02\/2017 <\/p>\n<p><strong>Services Impacted:<\/strong> WebLogin-authenticated services<\/p>\n<h4>Description of Impact<\/h4>\n<p>Clients are experiencing intermittent authentication issues with Shibboleth across multiple services.<\/p>\n<h4>Current Status<\/h4>\n<p>IS&#038;T teams have not yet identified the cause of the incident, but are investigating. <\/br><\/br><\/p>\n<p><strong>Next Update:<\/strong> 12:57am<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Clients were experiencing intermittent authentication issues with Shibboleth across multiple services&#8230;.<\/p>\n","protected":false},"author":4606,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[795,1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/104764"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/4606"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=104764"}],"version-history":[{"count":6,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/104764\/revisions"}],"predecessor-version":[{"id":104772,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/104764\/revisions\/104772"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=104764"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=104764"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=104764"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}