{"id":104474,"date":"2017-01-20T12:08:51","date_gmt":"2017-01-20T17:08:51","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=104474"},"modified":"2017-01-20T17:18:32","modified_gmt":"2017-01-20T22:18:32","slug":"some-concur-clients-may-experience-errors-or-slow-processing-when-attempting-to-view-or-attach-receipts-all-other-concur-functions-are-working-as-expected","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2017\/01\/20\/some-concur-clients-may-experience-errors-or-slow-processing-when-attempting-to-view-or-attach-receipts-all-other-concur-functions-are-working-as-expected\/","title":{"rendered":"Resolved: Concur clients may experience errors or slow processing when attempting to view or attach receipts."},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 11:15am on 01\/20\/2017<br \/>\n<strong>Time of Resolution:<\/strong> 03:00pm on 01\/20\/2017<br \/>\n<strong>Services Impacted:<\/strong> Concur<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>Some Concur clients experienced errors or slow processing when attempting to view or attach receipts.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>The vendor has resolved the incident.<br \/>\nIf you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><!-- more --><\/p>\n<p><strong>Incident Discovery Time:<\/strong> 11:15am on 01\/20\/2017<br \/>\n<strong>Services Impacted:<\/strong> Concur<\/p>\n<h4>Description of Impact<\/h4>\n<p>Some Concur clients may experience errors or slow processing when attempting to view or attach receipts. All other Concur functions are working as expected.<\/p>\n<h4>Current Status<\/h4>\n<p>IS&#038;T is actively working on this with the vendor to investigate the issue for resolution. <\/br><\/br><br \/>\n<strong>Next Update:<\/strong> 05:00pm<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><strong>Incident Discovery Time:<\/strong> 11:15am on 01\/20\/2017<br \/>\n<strong>Services Impacted:<\/strong> Concur<\/p>\n<h4>Description of Impact<\/h4>\n<p>Some Concur clients may experience errors or slow processing when attempting to view or attach receipts. All other Concur functions are working as expected.<\/p>\n<h4>Current Status<\/h4>\n<p>IS&#038;T is actively working on this with the vendor to investigate the issue for resolution. <\/br><\/br><br \/>\n<strong>Next Update:<\/strong> 02:00pm<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Concur clients experienced errors or slow processing when attempting to view or attach receipts&#8230;.<\/p>\n","protected":false},"author":4606,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[17003,795,1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/104474"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/4606"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=104474"}],"version-history":[{"count":8,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/104474\/revisions"}],"predecessor-version":[{"id":104501,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/104474\/revisions\/104501"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=104474"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=104474"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=104474"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}