{"id":104100,"date":"2017-01-09T11:06:30","date_gmt":"2017-01-09T16:06:30","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=104100"},"modified":"2017-01-09T11:49:11","modified_gmt":"2017-01-09T16:49:11","slug":"problems-completing-payments-via-the-links","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2017\/01\/09\/problems-completing-payments-via-the-links\/","title":{"rendered":"RESOLVED: Problems Completing Payments via the Links"},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 10:45am on 01\/09\/2017<br \/>\n<strong>Time of Resolution:<\/strong> 11:02am on 01\/09\/2017<\/p>\n<p><strong>Services Impacted:<\/strong> The Links<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>Clients were reporting they were unable to complete payments via the Links.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>IS&#038;T teams have resolved the incident.<\/p>\n<h4>Additional Information<\/h4>\n<p>A server was rebooted to correct this issue and teams have verified that credit card payments are now going through properly. This incident was an unexpected result of a planned change that was performed on Sunday morning.<\/p>\n<p>If you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>RESOLVED: Problems Completing Payments via the Links&#8230;<\/p>\n","protected":false},"author":4606,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[795,1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/104100"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/4606"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=104100"}],"version-history":[{"count":4,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/104100\/revisions"}],"predecessor-version":[{"id":104105,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/104100\/revisions\/104105"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=104100"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=104100"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=104100"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}