{"id":103697,"date":"2016-12-14T13:55:44","date_gmt":"2016-12-14T18:55:44","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=103697"},"modified":"2016-12-14T14:19:59","modified_gmt":"2016-12-14T19:19:59","slug":"network-issues-at-multiple-locations","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2016\/12\/14\/network-issues-at-multiple-locations\/","title":{"rendered":"RESOLVED: Network Issues at Multiple Locations"},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 01:40pm on 12\/14\/2016<br \/>\n<strong>Time of Resolution:<\/strong> 02:09pm on 12\/14\/2016<\/p>\n<p><strong>Services Impacted:<\/strong> VPN, Wired Network, Wireless Network<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>Clients were experiencing network issues at multiple locations. VPN was also impacted.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>IS&#038;T teams have resolved the incident.<\/p>\n<h4>Additional Information<\/h4>\n<p>The cause of this incident was determined to be an issue with firewall services. IS&#038;T teams are continuing to investigate root cause.<\/p>\n<p>If you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>RESOLVED: Network Issues at Multiple Locations&#8230;<\/p>\n","protected":false},"author":4606,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[795,1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/103697"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/4606"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=103697"}],"version-history":[{"count":3,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/103697\/revisions"}],"predecessor-version":[{"id":103709,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/103697\/revisions\/103709"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=103697"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=103697"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=103697"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}