{"id":103385,"date":"2016-12-07T08:15:08","date_gmt":"2016-12-07T13:15:08","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=103385"},"modified":"2016-12-07T12:24:35","modified_gmt":"2016-12-07T17:24:35","slug":"wireless-network-is-unavailable-at-multiple-locations-on-the-charles-river-campus","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2016\/12\/07\/wireless-network-is-unavailable-at-multiple-locations-on-the-charles-river-campus\/","title":{"rendered":"Resolved: Wireless network is unavailable at multiple locations on the Charles River Campus."},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 05:50am on 12\/07\/2016<br \/>\n<strong>Time of Resolution:<\/strong> 09:10am on 12\/07\/2016<br \/>\n<strong>Services Impacted:<\/strong> Wireless Network<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>Wireless network was unavailable at multiple locations on the Charles River Campus. This included the Photonics building , 736 Comm ave, and the Commonwealth Hotel. Full service has been restored.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>IS&#038;T teams have resolved the incident.<\/p>\n<h4>Additional Information<\/h4>\n<p>The cause of this incident was determined to be a change to the firewall.<\/p>\n<p>If you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><!-- more --><br \/>\n<strong>Incident Discovery Time:<\/strong> 05:50am on 12\/07\/2016<\/p>\n<p><strong>Services Impacted:<\/strong> Wireless Network<\/p>\n<h4>Description of Impact<\/h4>\n<p>Wireless network is unavailable at multiple locations on the Charles River Campus. This includes the Photonics building , 736 Comm ave, and the Commonwealth Hotel.<\/p>\n<h4>Current Status<\/h4>\n<p>IS&#038;T teams have not yet identified the cause of the incident, but are investigating.<\/p>\n<p><strong>Next Update:<\/strong> 09:00am<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Wireless network was unavailable at multiple locations on the Charles River Campus. This included the Photonics building , 736 Comm ave, and the Commonwealth Hotel. Full service has been restored.<\/p>\n<p>&#8230;<\/p>\n","protected":false},"author":11601,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[795,1867,17005],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/103385"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/11601"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=103385"}],"version-history":[{"count":3,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/103385\/revisions"}],"predecessor-version":[{"id":103388,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/103385\/revisions\/103388"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=103385"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=103385"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=103385"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}