{"id":102974,"date":"2016-11-23T09:43:27","date_gmt":"2016-11-23T14:43:27","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=102974"},"modified":"2016-11-23T11:37:45","modified_gmt":"2016-11-23T16:37:45","slug":"licensing-error-messages-for-matlab-on-the-linux-virtual-lab-scc-lite-servers","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2016\/11\/23\/licensing-error-messages-for-matlab-on-the-linux-virtual-lab-scc-lite-servers\/","title":{"rendered":"Resolved: Licensing error messages for MatLab on the Linux Virtual Lab (SCC Lite) servers"},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 06:48am on 11\/23\/2016<br \/>\n<strong>Time of Resolution:<\/strong> 10:17am on 11\/23\/2016<br \/>\n<strong>Services Impacted:<\/strong> Other &#8211; see description<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>Clients attempting to use MatLab on the Linux Virtual Lab (SCC Lite) were seeing license error messages. Full service has been restored.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>IS&#038;T teams have resolved the incident.<\/p>\n<p>If you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><!-- more --><\/p>\n<p><strong>Incident Discovery Time:<\/strong> 06:48am on 11\/23\/2016<\/p>\n<p><strong>Services Impacted:<\/strong> Other &#8211; see description<\/p>\n<h4>Description of Impact<\/h4>\n<p>Clients attempting to use MatLab on the Linux Virtual Lab (SCC Lite) are seeing license error messages.<\/p>\n<h4>Current Status<\/h4>\n<p>IS&#038;T teams have restarted the licensing servers and are checking to see if this has resolved the issue for clients.<\/p>\n<p><strong>Next Update:<\/strong> 01:00am<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Clients attempting to use MatLab on the Linux Virtual Lab (SCC Lite) are seeing license error messages&#8230;.<\/p>\n","protected":false},"author":1002,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[795,1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/102974"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/1002"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=102974"}],"version-history":[{"count":3,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/102974\/revisions"}],"predecessor-version":[{"id":102979,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/102974\/revisions\/102979"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=102974"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=102974"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=102974"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}