{"id":101468,"date":"2016-09-21T12:17:53","date_gmt":"2016-09-21T16:17:53","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=101468"},"modified":"2016-09-21T13:25:43","modified_gmt":"2016-09-21T17:25:43","slug":"student-link-problems-with-credit-card-payments","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2016\/09\/21\/student-link-problems-with-credit-card-payments\/","title":{"rendered":"RESOLVED: Student Link: Problems with Credit Card Payments"},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 12:10pm on 09\/21\/2016<br \/>\n<strong>Time of Resolution:<\/strong> 01:15pm on 09\/21\/2016<\/p>\n<p><strong>Services Impacted:<\/strong> The Links<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>Clients were reporting that they are unable to complete credit card payments via the Student Link.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>IS&#038;T teams have resolved the incident.<\/p>\n<h4>Additional Information<\/h4>\n<p>A server was rebooted to restore service. The underlying cause of this incident is being investigated.<\/p>\n<p>If you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>RESOLVED: Student Link: Problems with Credit Card Payments&#8230;<\/p>\n","protected":false},"author":4606,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[795,1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/101468"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/4606"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=101468"}],"version-history":[{"count":3,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/101468\/revisions"}],"predecessor-version":[{"id":101471,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/101468\/revisions\/101471"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=101468"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=101468"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=101468"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}