{"id":101387,"date":"2016-09-16T13:48:05","date_gmt":"2016-09-16T17:48:05","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=101387"},"modified":"2016-09-16T14:13:38","modified_gmt":"2016-09-16T18:13:38","slug":"problems-making-credit-card-payments-via-student-link","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2016\/09\/16\/problems-making-credit-card-payments-via-student-link\/","title":{"rendered":"RESOLVED: Problems Making Credit Card Payments via Student Link"},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 12:20pm on 09\/16\/2016<br \/>\n<strong>Time of Resolution:<\/strong> 02:10pm on 09\/16\/2016<\/p>\n<p><strong>Services Impacted:<\/strong> The Links<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>Clients were reporting that they were unable to make credit card payments via the Student Link.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>IS&#038;T teams have resolved the incident.<\/p>\n<h4>Additional Information<\/h4>\n<p>The cause of this incident was determined to be a problem on a back end server.<\/p>\n<p>If you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>RESOLVED: Problems Making Credit Card Payments via Student Link&#8230;<\/p>\n","protected":false},"author":4606,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[795,1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/101387"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/4606"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=101387"}],"version-history":[{"count":3,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/101387\/revisions"}],"predecessor-version":[{"id":101390,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/101387\/revisions\/101390"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=101387"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=101387"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=101387"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}